Shipping & Delivery Information
Gralyn Estate offers secure, reliable wine delivery across Australia and internationally via trusted carriers. Please find detailed shipping rates and policies below.
Australia-wide Shipping
Wines can be purchased online or at our Wilyabrup Cellar Door and delivered via Australia Post. All orders are securely packed in protective cartons.
| Destination | Per Case (up to 12 bottles) |
|---|---|
| Western Australia | $25 |
| South Australia | $35 |
| Victoria | $35 |
| New South Wales | $35 |
| Queensland | $35 |
| Northern Territory | $35 |
| Australian Capital Territory | $35 |
Online ordering is secure and user-friendly, with order confirmation, tax invoice, and tracking details automatically emailed to the customer.
For any queries, please contact Gralyn Estate.
International Shipping
We offer international wine delivery via DHL Express. Air freight charges apply and are listed below. Please note that some countries restrict alcohol imports — if your destination is not listed, please contact us directly.
Important: Duties and taxes may be payable in the destination country. Customers are responsible for contacting their national postal authority if delivery is delayed beyond 7–10 business days.
| Destination Country | 6 Bottles (AUD) | 12 Bottles (AUD) |
|---|---|---|
| New Zealand | $200 | $310 |
| Singapore | $160 | $225 |
| Hong Kong | $200 | $310 |
| Japan | $200 | $310 |
| Taiwan | $200 | $310 |
| United Kingdom | $275 | $420 |
| Switzerland | $275 | $420 |
| Netherlands | $275 | $420 |
| Germany | $275 | $420 |
| Belgium | $275 | $420 |
| Austria | $275 | $420 |
Air freight charges are calculated and applied automatically at checkout for eligible countries.
Delivery Policy
Please ensure all delivery details, including recipient name and address, are entered correctly at checkout. For deliveries to business addresses, include the business name in full.
Delivery times within Australia typically range from 7 to 14 days. In some cases, dispatch may be delayed to avoid periods of extreme heat. If no one is available to receive the order, a collection card will be left by Australia Post.
International orders are dispatched via DHL Express and require any applicable duties or taxes to be paid before final delivery.
Returns & Breakages
Breakages are rare, but if your order arrives damaged or incorrect, please contact us immediately. We will resolve the issue at no cost to you.
